Please read the
Resolving known issues section before contacting the developer. Your problem may have already been resolved.
- Prepare log files.
Open MagicPods, go to
Supportpage and click on
Debug log. Add all text files in the open folder to the ZIP archive
- Describe your problem (A clear and concise description of the problem you are facing). Describe the steps you tried to solve the problem yourself (optional). If you are using a laptop, please specify the model
- Add screenshots or video if it helps to better understand your problem
Attach information that you prepared and sent mail to MagicPods@outlook.com.